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The words that have to be used more frequently are please and thanks. People hesitate to say thanks often. We have to thank every person who is offering you simple help. If we had a lunch at a hotel we have to thank the baler who served you. This may look so unwanted, but it will improve your character. These words shape your character very well. The other word, please must also be used while talking. This word especially makes the other at the receiving end so happy. This word emanates a small respect. These words will definitely make a huge difference in your approach.